“ I have within the last three weeks, received a total hip replacement in both hips. I was referred to ProActive by my surgeon, Dr. Jeffrey Jaglowski. This is my experience so far. There is plenty of parking available and the building is relatively quiet, and nice and cool. Lisa is professional, caring, compassionate, and knowledgeable about the human body. I appreciate that on my first visit with her she took the time to ask me many questions about my condition, and also about my lifestyle and family. She wanted to know about me as a person so that she could best treat me as a patient, and I found that to be awesome! Lisa was able to give me ideas to modify some surgeon-given exercises, as well as help me understand the reasons for certain discomfort I was experiencing. I watched Lisa interact with other patients before it was my turn, and I was impressed by the consistency of her kindness. She used a gentle touch, in my case to accommodate my pain level, yet she's also strong and can apply strength when appropriate. The facility at ProActive is calm, yet also fun, as the team interacts with one another and also the patients. It is clean, well organized, and well equipped with all kinds of PT necessities. There was another PT caring for a patient while I was there. This lady had such a warm smile and pretty reddish hair, but I don't know her name. What I do know is that she looked like she genuinely enjoyed taking care of her patient, and the patient appeared to appreciate her helping hand. She was giving what looked like a wrist massage, and I must say it looked so relaxing! Aundrea the PT Tech took my vitals and introduced me to Lisa. She has such a kind demeanor. Alex welcomed me as I walked in for my appointment. She's friendly, kind, and was eager to accommodate me with upcoming appointments. In fact, Alex is the reason I chose this location in Webster instead of the Pasadena location which is just down the road for me. It was Alex's professionalism and friendliness on the phone, coupled with her positive attitude and encouragement that won me over. I'd much rather drive a longer distance and be welcomed by friendly happy people, so here I am at ProActive in Webster with this great team of caregivers! ”

“ Dan is amazing Therapist! In fact, the whole team is great! They know exactly what and when to have you do the exercises you need to heal properly. Well sometimes they tell me to slow down, sure I'm not the only one like that. I leave 70% feeling great, which is amazing. There goal is to get me to that 100%. I have only been going for one week and notice the difference. Oh yeah, can't forget Anyssa that runs the front desk with appointments and so much more, she is easy to work with and plans ahead for you. Check in is like less than 3 minutes, Wow! I hate waiting and never have to there! I had complete right hip replacement, they tend to all of my needs and when in pain, they listen! ”

“ I was a car accident and had major whiplash and horrible headaches. After a few weeks of therapy neck pain and headaches got better. After the full eight weeks of therapy no headaches and most of my next movement. Everyone I worked was AMAZING!!! Professional and fun!! I love the weekly riddles they do. ”

“ How have I not rated these guys? I severely injured my ankle a few years ago. It required surgery, 5 figure surgery! This is where I went for physical therapy afterward. THESE PEOPLE, THIS PLACE, THE BEST!!!!! I really can not say enough. Both of my legs, ankles, hips are stronger today than before the injury. They know what they are doing. Learn what they teach you at the center and repeat the exercises at home (with their ok, because you don't want to overdo it too early). THANKS PROACTIVE! ”

“ I have been treated at Proactive Physical therapy for several issues (shoulder, hips, and recovery from surgery) over the last couple of years. Dr. Randle and the entire staff are wonderful and truly care about their patients’ improvement and recovery. It’s a fun and relaxed environment, but don’t be fooled - the therapy is serious work! I highly recommend Proactive Physical Therapy! ”